Warranty

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Warranty Coverage

Lufta Group provides a limited warranty on selected products against manufacturing defects in materials and workmanship under normal use and conditions.

The warranty period may vary depending on the product category and will be specified on the product page, invoice, or accompanying documentation.

What Is Covered

This warranty covers:

  • Manufacturing defects

  • Faulty workmanship

  • Product malfunction under normal intended use

What Is Not Covered

This warranty does not cover:

  • Damage caused by misuse, abuse, negligence, or accidents

  • Normal wear and tear

  • Unauthorized repairs or modifications

  • Damage caused by improper installation or handling

  • Cosmetic damage that does not affect product functionality

Warranty Claim Process

To request warranty support, customers must contact our support team with:

  • Order or invoice details

  • Description of the issue

  • Clear photographs or videos of the product, if applicable

After review, we may repair, replace, or provide an appropriate solution depending on the nature of the issue and warranty eligibility.

Warranty Limitations

The warranty is limited only to the original purchaser and is non-transferable. Lufta Group reserves the right to inspect the product before approving any warranty claim.

Shipping for Warranty Claims

Customers may be responsible for shipping charges related to warranty claims unless otherwise stated.

Contact Us

For warranty-related assistance, please contact:

Lufta Group
Website: https://luftagroup.com/